Order
Order confirmation
The order will be recorded and validated upon acceptance of payment by the banking service. As soon as your order is placed, the amount is debited from your account.
To cancel your order, please contact us via our contact form or by sending a request by email to contact@la-jazz.com
Returns
Easy Returns: If an item isn't right for you, just return it to us for a refund. Please see our Returns Policy .
Cancelled order
Sometimes an order or part of an order can be canceled by our system for different reasons. In particular for the following reasons:
• Item(s) not available
• Difficulty processing your payment information
• Unable to ship to address provided
• A duplicate order has been placed
If we cancel your order, you will receive an email from our customer service explaining the reason for the cancellation. You will not be charged for canceled items. If you are interested in alternative products contact us via our contact form or by sending an email request to contact@la-jazz.com